1. An order becomes effective after receipt of payment to the Mario Gallery
2. Goods once bought are not returnable.
3. Goods received in damaged condition will be replaced after the customer returns the damaged product. The return must be within one month of receipt by the buyer.
4. The Mario gallery will not replace ceramic items which are broken in transit.
5. Orders abroad are sent by Air mail and orders within India are sent by courier.
6. Customers abroad must note that, though Air mail take usually takes 12 -15 days, there are cases where it has taken a month.